On
December 4, 2020, the State Bank of Vietnam issued Circular No. 16/2020/TT-NHNN
amending and supplementing a number of articles of Circular No. 23/2014/TT-NHNN
dated August 19, 2014 of The Governor of the State Bank of Vietnam guides the
opening and use of a payment account at a payment service supplier.
Accordingly, the State Bank has supplemented instructions to open individual
payment accounts by electronic method.
Banks
and/or foreign bank branches that open payment accounts by electronic method must
develop, promulgate and publicize the process and procedures for opening
payment accounts by electronic method in accordance with regulations of the
law, include at least the following steps: collect information about the
application for opening a payment account as prescribed; check, compare and
verify customer identification information; warn customers about actions not
performed in the process of opening and using payment accounts opened
electronically; provide the customer with the content of an agreement to open
and use a payment account as prescribed and enter into an agreement to open and
use a payment account with the customer; notify customers of the number, the
name of the current account, the transaction limit through the current account
and the date of commencement of operation of the checking account to the
customer.
Banks
and/or foreign bank branches shall evaluate on technological conditions to
assess risks, determine the scope of use and decide to apply transaction limits
via customers’ checking payment account by electronic method but must ensure
that the total transaction value limit (debit) through that customer’s payment
accounts does not exceed VND 100 million/month/customer.
Banks and/or foreign bank branches may decide to
apply a transaction limit via an electronic payment account that is higher than
the above limit in one of the following cases: banks, foreign bank branches
apply video call to collect, check and verify customer identification
information in the process of opening payment accounts to ensure efficiency
such as identification and verification of customer information through
face-to-face methods; banks and/or foreign bank branches apply the technology
to check and compare customers’ biometric characteristics with citizen
biometric data through the citizen identification database; after the bank,
foreign bank branch has implemented the identification and verification of
customer information through face-to-face meeting with the account holder;
money transfer transactions for electronic savings and term deposits for the
account holders at such banks, foreign bank branches; in cases where banks,
foreign bank branches are allowed to actively debit the customers’ payment
accounts as prescribed.
; a person who is under the age of 15, has
restricted capacity for civil acts or is incapable of civil acts Opening
payment accounts by electronic method specified in this Article does not apply
to joint payment accounts, individual customer who is foreigner; a person who
is aged between exactly 15 and nearly 18 years and does not have his/her
incapacity or restricted capacity for civil actsas defined by the Law of
Vietnam is entitled to open a current account via his/her legal representative;
a person who has limited cognition and behavioral control as defined by the Law
of Vietnam may open a current account via his/her guardian.
This Circular takes effect on March 5, 2021.
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